Precise, objective analysis in a constrained context
Aneo's responsiveness, methodology, availability and ability to listen objectively were all major assets. But beyond that and the relevance of the findings, the attitude of all the members of Aneo, imbued with a great knowledge of human relations always linked to the notion of performance, and the courage of the experts to convey a truth that is sometimes difficult to hear, enabled all the members of the FIEV to become aware of the situation and then to take a deep look at themselves in order to pragmatically place the 'member experience' at the heart of their daily actions and strategy.
Listening, objectivity, courage, availability, competence, experience and respect for deadlines. Thank you Aneo and well done!
Claude CHAM
Chairman FIEV
